What kind of websites do you support?

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• How do I request updates or support?

  You can submit requests through our support form or contact us directly. We keep the process simple so you can get help quickly without back-and-forth.

• Why do I need a care plan if my site is already live?

  Websites require ongoing updates, security monitoring, and performance optimization. Without regular maintenance, issues can build over time—leading to downtime, security risks, or costly fixes later.

• What if I'm not sure which plan is right for me?

  No problem. We can recommend the best plan based on your website and how often you need support. Most clients choose the Growth plan for the best balance of support and value.

• Do you offer one-time fixes?

  Yes, one-time fixes are available. However, most clients choose a care plan to avoid recurring issues and get ongoing support at a better value.

• What happens if I need more work than my plan includes?

  If your request falls outside the scope of your plan, we'll provide a clear quote before starting. Many clients choose to upgrade their plan to include more ongoing support and faster turnaround.